What a Touchpoint is
A Touchpoint is a short note from an Admin or Manager to the team. It's not a question and it's not anonymous; your name is on it.
A Touchpoint also signals to the team that an issue has been heard, and that there's a follow-up plan. It turns "we asked" into "we acted."
Where to find them
- Admins and Managers: the Touchpoints page in the sidebar.
- Members: the My Touchpoints page in the sidebar, plus an email when a new one is published.